The dwell Mortgage story began in 2010 when founder Shane Kidwell hurt his back at his dream job working as a fireman. After battling several more back injuries he had to ask himself what was next?
Raised by an entrepreneurial dad (one of the founders of Horizon Air) and a hard working mom (She raised Shane and his brother after his dad lost a battle with cancer); Shane always had the desire to continue a legacy of hard work, creative thinking and living by contribution.
Having matured his work ethic and core values from his time working at the busiest fire station on the West Coast, Shane was ready to invest in himself (give his back a rest) and go all in on being an entrepreneur. As most do in the mortgage industry his route wasn’t planned. But after “dabbling” part time while also being a full time fireman, Shane saw an opportunity to bless others and be successful and retired early from the Seattle Fire Department.
After years working for others Shane felt it was time to shift and create a unique brand and culture that went against the status quo and reflected his core values and blue collar roots.
“Work Hard, be successful, but don’t do it on the backs of others. ” was his mindset.
“Too many in this business over charge some to fairly charge others. Just try to get a rate quote! You will feel like you are at a used car lot! They focus on profits over impacting others. They use the “same old” tactics and corporate structures to manage and grow profits.”
As he looked at the Mortgage Industry he saw a gap and he asked himself “how can we be better, how can we be different”?
Thus began dwell Mortgage. (Yes we know it’s a lower case D, we like being different!)
Since opening our doors as a unique brand in the mortgage space just over 2 years ago dwell Mortgage has quadrupled in production without quadrupling in size. We do this be leveraging unique technology and focusing on the 80/20 mindset. BUT more importantly we have donated over $200,000 in profits to local and world charities. This is our greatest achievement and one Shane is very proud of.
Our logo (a very cool, modern looking redwood tree) symbolizes so much about who we are as a mortgage family. One of the tallest trees on the planet, redwood trees have some of the shallowest roots. Much like a young company, our foundation isn’t as deep rooted as our competition. The reason redwood trees are able to withstand storms and the ever changing environment without falling is because those same shallow roots intertwine with other redwood trees forming a base that is nearly impossible to topple.
Building a strong foundation of core values and employees was and always will be our number one goal. If we focus on this we win, BUT not at the expense of others.
To ensure we get it right (every time) and that you receive an amazing client experience we focus on a few key core values and believe in the power of WE. Work hard, move fast, be honest, embrace change and act like family. These are our beliefs.
Reid Hoffman, founder of LinkedIn once said, “No matter how brilliant your mind or strategy, if you’re playing a solo game, you’ll always lose out to a team.” This statement could not be more spot on! I am excited to introduce you to the WE here at dwell Mortgage. The team behind the scenes and sometimes out in front making the experience for YOU a ten, ensuring we get it right, communicate proactively and move with urgency each and every time. Welcome to dwell Mortgage, home of the WE.